Terms of service

1. About these terms

These Terms of Service govern your use of this store and any purchase you make from us. By placing an order or using the site, you agree to these terms. If you do not agree, please do not use the site.

2. Who we are

Dwellio — admin@dwellio.store

3. Eligibility

You must be at least 18 years old, or the age of majority where you live, and legally able to enter a contract in order to buy from us.

4. Products and descriptions

We describe our products as accurately as we can. Product imagery shows the actual item, but screen calibration varies, so finishes and light temperature may appear slightly different in person. Minor variations in dimensions and finish between production batches are normal and are not a defect.

5. Prices and currency

All prices are shown in US dollars (USD) unless stated otherwise, and exclude shipping, which is calculated at checkout. Prices may change at any time, but changes will not affect orders we have already accepted. Import duties and local taxes are not included and are payable by the recipient.

6. Orders

Your order is an offer to buy. A contract is formed only when we send you a dispatch confirmation. We may decline or cancel an order — for example if an item is out of stock, if a price or description was published in error, or if we suspect fraud. If we cancel an order you have paid for, we will refund you in full.

7. Payment

Payment is taken at checkout through the providers shown there. We do not store your full card details. You confirm that you are authorised to use the payment method you provide.

8. Shipping and delivery

We ship to the destinations shown at checkout. Delivery estimates, dispatch times, duties and lost-parcel handling are set out in our Shipping policy, which forms part of these terms. Risk in the goods passes to you on delivery.

9. Returns, refunds and warranty

You may return items within 30 days of delivery, and every Dwellio light carries a 12-month warranty against manufacturing faults. Full details are in our Refund policy, which forms part of these terms.

10. Your statutory rights

Nothing in these terms limits or excludes any right you have under the consumer law of the country in which you live. Where those laws give you rights more generous than these terms, those rights apply.

11. Safe use of the product

Our lights contain a rechargeable lithium-ion battery. Charge them using the supplied cable and a standard USB power source. Do not puncture, crush, submerge, incinerate or attempt to disassemble the battery, and do not continue using a light whose casing is damaged. Dispose of the product in accordance with local rules for electrical and battery waste.

12. Acceptable use of the site

You agree not to use the site unlawfully, to attempt to gain unauthorised access to it, to interfere with its operation, or to copy or scrape its content for commercial purposes without our permission.

13. Intellectual property

The Dwellio name, logo, product imagery, copy and site design are owned by us or licensed to us. You may not reproduce them without written permission.

14. Third-party links

Our site may link to sites we do not control. We are not responsible for their content, products or privacy practices.

15. Limitation of liability

To the extent permitted by law, our total liability arising from an order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss. Nothing in these terms excludes liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded.

16. Privacy

We handle your personal information as described in our Privacy policy.

17. Changes to these terms

We may update these terms from time to time. The version published at the time you place an order is the version that applies to that order.

18. Governing law

These terms are governed by the laws of Sri Lanka, and you and Dwellio consent to the jurisdiction of its courts. Nothing in this section deprives you of the protection of mandatory consumer laws of the country in which you live, or of your right to bring proceedings in your local courts where the law allows.

19. Contact

Questions about these terms: admin@dwellio.store